The link is a pretty long link, and some email clients (or webmail systems) may break it in half. If you then click on the first part, it won't work right, and you'll get: You have tried to use a one-time login link which has either been used or is no longer valid. Please request a new one using the form below. If this happens, you need to use copy-and-paste to put the two parts together and paste them into the URL field of your web browser.