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Email Replies to Messages

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WS Member WS Member's picture
Email Replies to Messages

Good morning,

In the past I was able to reply to messages originally posted on the warmshowers site via my email account.

It's not working anymore so maybe my email is being marked as SPAM. I have to reply via the warmshowers site.

Just a FYI, thanks.

Richard

WS Member WS Member's picture
.

I wonder, do you mean " messages....posted to my WS account.." ?

If so, that's how it's set up, and how the Admin thinks is best - among other things, it helps the Admin resolve any future issues if both Request and Response are on your WS account. ( Of course, the WS communication system is quite clunky , and I can understand why you prefer your own email service...)

As well, if you do NOT " reply" via the website, your "Responsivness rate" will fall ....

WS Member WS Member's picture
Email Replies

I agree that it is important for the "responsiveness rating" but I think maybe my point was not interpreted properly. Below is a "copy/paste" of a portion of an email that I received related to a message sent to me via the Warmshowers website. This is a direct quote (see below). In the past when I replied to this type of message/email via my regular email it would automatically post my reply on the website.

That no longer works for me. Hopefully that clarifies it. For now I will just login to the website and post replies. If it does not work for me other people may have the same issue. Thanks

"You can reply to this email or respond on the site. Please do not add attachments - you can do that on the site if you like."

WS Member WS Member's picture
I cannot help you with a

I cannot help you with a solution, however, I can still reply directly through my mail client. These replies also get added to the conversation when later viewed on the WS website.

WS Member WS Member's picture
Messages and replies

this is a problem with the”responsiveness rating.  When you get a request or message in your email it is natural to reply out of email and then it does not show up on your warmshowers bio and your rating goes down.  I realized this after a while and then realized my response rating was in the toilet.

this should be fixed otherwise drop the rating system.

WS Member WS Member's picture
Replying by email does not effect your rating

If you respond to an email, it is tied to the WS sytem and should show as a response.  Check your message thread on the site and verify this; the sent email reply should show as a reply in your message thread. As long as you are not starting a new message thread, your reponse will show positively on your response rating.

The response rating is to valuable to remove.  If you are looking for hospitality in a big city and see several available hosts, you will want to reach out first to those who have proven to respond before attempting to contact someone with a low response. 

WS Member WS Member's picture
Any news on this?

Since this year, I can't reply via e-mail anymore, which I find very annoying... Is this feature being abolished on purpose? Is anyone still able to reply? 

WS Member WS Member's picture
Still Functioning

Dario,

This is one of the most valuable functions on the website (and did stop working for a while prior to the new website).  You should be able to respond directly from your email notice.  This might be a question for the Help Desk.  (Contact Us link below)

Ken

WS Member WS Member's picture
HTML email

This is for sure a very useful feature, especially practical while on the road when you need to take care of all communication via a smartphone.

One problem that I notice is that HTML email is not correctly being displayed. All the HTML tags show up as regular text which makes reading the message a bit harder. I'm guessing this a technical problem related to a wrong Content-Type header (plain text instead of HTML text).

WS Member WS Member's picture
hmm

I agree, this makes WS superior to other hospex sites when used on the road...

But this sounds rather intentional:

You can not use “reply” for Host Request emails.  Please follow the directions in the email. The request will be under “my guests” tab on your profile page.

WS Member WS Member's picture
Not Functioning

I sent two follow-up messages to a potential visitor by email, after saying I could host him via a website message. Neither of the later messages reached him, nor did they appear on the website; nor did I get an email notice of delivery failure (I checked my spam folder too). Hence he was unable to stay with us. So the email reply is apparently unreliable; anyone using it should also check the website to see if the message is posted there.