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Disappointed with new site

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Disappointed with new site

Hi all,

I must confess i'm quiet disappointed with the new site, and with the fact that the application will not be supported any longer.

Very difficult to find host, to contact them, to answer a request, .....

The couchsurfing application should be taken as an example ...

regards,

 

JP

 

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I don´t quite get it

hi JP, 

you voice some strong criticism. I just tested everything and I must say: Everything works fine and easy as before. And the iOS App also works fine on my iPad.

Is it possible that your settings don´t allow for a good experience? 

kind regards

           Thomas_U

WS Member WS Member's picture
well I mean, maybe the

well I mean, maybe the technical part of the site is ok (no bug), but the lack of functionnalities is realy a problem : impossible to filter host regarding all criteria (the most useful would be the active time), difficult to find hosts. 

Difficult with a laptop, almost impossible with a phone ...

 

WS Member WS Member's picture
Hello. How do I find the map

Hello. How do I find the map which shows the hosts in each country?

WS Member WS Member's picture
The new site is quite bad.

The new site is quite bad. I don't even see where are my requests and messages. For requests, I can only decline and not post a message with that?

We don't need a rich text editor, that's too much for no value.

And the popup that says "your message has been sent", yeah I'm aware and you're just blocking me and forcing me to click somewhere.

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.......mistake

.......mistake

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New requests no good

I hate just responding with "denied" when a rider requests a stay. Really wish that I could reply and give advice to where else to stay. Don't like it at all, as a well established host.

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Responding with "denied"

@ Rita Hester: that's what I wrote by email to Jack Turner, WS Helpdesk. His reply on 26 January 2018: "we are going to add messaging on denial". Too bad they didn't do that earlier!

He added: "you can always send a normal message at the moment".

WS Member WS Member's picture
I find now not being able to

I find now not being able to reply to email messages everything is now too hard for me to continue hosting. I will host my last warmshowers this weekend and then that is it. I even could reply to a message with the link that was sent and also some requested did not show up. So it must feel like to some people wanted me to host that I am not even replying to them. 

 

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I'm sorry to hear that. It

I'm sorry to hear that. It was mentioned above that a member was assured in a private message that this is being worked on. As to why WS won't respond to this publicly on it's own forum when there have been multiple complaints from members, that is beyond me.

WS Member WS Member's picture
searching for host

Advice please I am finding it hard to find the search part of the site to search for hosts in a country. I have managed to do in in a very complecated way. Can you not see hosts on a county map any more?? I do hope so as this really helps with planning a route. 

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Host search

I’m having the same issue. I find the new web site a real pain iin the butt. I feel like I’m going around and around in circles. What happened to the map?

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What device are you using?

What device are you using? And are you using the website itself or a device specific app?

WS Member WS Member's picture
All I have is my IPhone. I’m

All I have is my IPhone. I’m using the web site. The app doesn’t work much anymore. Just seems like I go in circles a lot. What happened to the map? It did open for me but none of the hosts pins or whatever showed up.

WS Member WS Member's picture
I just tried on android and

I just tried on android and it works OK (also works on desktop) - as there is another person reporting the same issue something must be going on. I don't have an iphone to test on but hopefully someone from WS can help you soon. Is there an option to use desktop mode from your browser? Things won't be rendered very well but it may work as a stop gap solution.

PS - Your map location should refer to where you host from (or where you will host from in the future) not your current location on the road.

WS Member WS Member's picture
how do I find the map? Can it

how do I find the map? Can it not just be like the old website. That was sooooo easy to use.

 

WS Member WS Member's picture
how do I find the map? Can it

how do I find the map? Can it not just be like the old website. That was sooooo easy to use.

 

WS Member WS Member's picture
What device are you browsing

What device/OS/browser are you browsing Warmshowers on?

WS Member WS Member's picture
Website at the moment. Will

Website at the moment. Will want to use android phone when travelling

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If you're using the desktop

If you're using the desktop website just go to the homepage:
https://www.warmshowers.org/
(click the Warmshowers logo in the top left of your screen).
the map and search boxes are all there.

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This is the third time I’m

This is the third time I’m writing back. My messages just keep disappearing. I was trying to include some screen shots from my searches. That feature rifht above this content box doesn’t aeem to work either. Sorry, but the whole web site is klunky and awkward to use.