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Stop donation is currently not working...

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WS Member WS Member's picture
Stop donation is currently not working...

In the past we donated each year to warmshowers.

Now we decided we don't want to do it any longer. Therefore I like to set my donation level to hosting only. I tried to do this several times with several options but no way I get a confirmation about this.

How to stop my donation?

... I really get the annoyed by the  idea that this is made more difficult than it should be.

 

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WS Member Samina's picture
I can't even save donation

I can't even save donation settings. I had the same problem also last year.

WS Member WS Member's picture
Do you remember how you

Do you remember how you solved it?

WS Member WS Member's picture
I know there has been

I know there has been something of an effort here (to the detriment of the community) to corral all reports of site problems into a system of individual support tickets so perhaps someone has reached out to you privately, but if that is not the case this needs attention ASAP. Four days without even a response on the forums to this is really not a good look. I wish I could say I was surprised, disappointed yes, but this kind of slothfulness has been standard operating procedure at WS for years now.

WS Member WS Member's picture
mmm Unfortunality nobody send

mmm Unfortunality nobody send me anything, no reaction no nothing. So yes plenty of room for improvement. Not a good thing from a user site experience....

WS Member WS Member's picture
Well I'm sorry to hear that,

Well I'm sorry to hear that, perhaps this needs further translation for Warmshowers:

Dear WS,

This problem is making your site look dodgy and untrustworthy, the usual response of sitting on your hands or making it disappear behind a private support ticket thus preventing the rest of the community from monitoring progress towards a solution is not good enough, please do the right thing by these members who have supported the site over numerous years and for the broader community by providing a response on this thread.

Sincerely,
Exasperated.

WS Member WS Member's picture
Hello there, please use the

Hello there, please use the contact us form on our website to report any technical issues and we will ensure your donation/hosting status is updated.  Thank you for bringing it to our attention.