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different calculation of responsiveness?

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Unregistered anon_user's picture
different calculation of responsiveness?

hi, i have a proposal concerning responsiveness.
If I'm correct, this is calculated on the basis of replies to any message?
So if you want to keep your score up as a host, you always have to be the last one reply-ing in a conversation.
This leads to awkward e-mails. Like the people who made the request have said 'over and out' and I need to reply with 'ok' to keep the score up.
I have seen some entries of people not agreeing with their responsiveness % and think this could be the result of your way of counting.
wouldn't it be better to just count whether an initial response was given?
best, Anne

WS Member WS Member's picture
I think any system would not

I think any system would not truly reflect responsiveness - or, putting it another way, having a 75% rate is probably a really good rating.

I say this because early on, I got a message from a cyclist and he had put his cell phone number in the message. I had received the message via email and replied via text to his cell. We texted about six or seven times to make arrangements.

Later on, I noticed that I was marked as not responding to messages. I felt really bad at first because I thought I had missed something but actually it was just the way that the system works.

WS Member Bridget Clyde's picture
Yes I did the same. Didn't

Yes I did the same. Didn't bother to log on just communication via text and emails on my phone.

WS Member WS Member's picture
It already works like that.

It already works like that.

WS Member WS Member's picture
Response rate calculation

Actually, the responsiveness is calculate SOLELY on the FIRST response to the FIRST contact. In a sense, I suppose that means the "last" message if you only have one exchange, as in:

Potential Guest: "I'd like to stay with you tomorrow ."
Potential Host: "Sure."

That is all we count for the purposes of the Responsiveness Rate.

Any further responses ARE NOT part of the calculation.

Mark

Unregistered anon_user's picture
Ok, thnx! Sorry for the confusion :-)

Hi guys,
Ok thanks! Sorry for the confusion. I managed the requests from my e-mail account and probably missed one. It was pretty busy a few weeks ago.
Case closed, have a nice summer (or winter, depending from your place on the globe :-)
Best,
Anne

WS Member WS Member's picture
So just send a simple reply after phone contact to formalize...

So if you answer a request by text messaging or calling, just send a simple reply after the phone contact to confirm and formalize...

WS Member WS Member's picture
I'm not good at responding

I'm on this site and couchsurfing, and some other lists too, and I don't have time to ck everything every day. I have instructions on my profile about how to best contact me (phone/text/email/couchsurfing), but some people still request thru WS, so I have a 49% response rate. Oh well. I'm not wanting for guests!