Back to top

Why don't I get email notifications when a message is sent to me?

The site sends out an email notification to you for every message you receive.

If you see messages on the "Messages" tab of your account for which you did not receive email notification, it probably means that your email provider or email client is hiding them from you by placing them in a spam folder or the equivalent.

To fix this, please search all your email for mail from (all mail from the site comes from and when you find the mail mark it as "not spam".

The Spam Filters page has some general approaches to solving problems like this; you'll find more on the internet or at your own email provider.

If you have more questions or need to debug a situation, contact us via the contact form or at